How can we help?

FAQ

Ordering & Delivery

Do you offer same-day flower delivery?

Yes! For Mount Horeb, order by 2pm for same-day delivery. For same-day delivery throughout the rest of Dane County, please order by 10am.

Where do you deliver?

We deliver fresh flowers throughout Mount Horeb and the surrounding communities, including Madison, Middleton, Verona, Cross Plains, Fitchburg, Barneveld, Black Earth, Belleville, Blanchardville, Blue Mounds, Dodgeville, Hollandale, Mazomanie, New Glarus, Oregon, and Ridgeway. Don't see your area listed? Give us a call at (608) 437-3017 — we may still be able to help, either directly or through a trusted florist in our network.

What are your delivery fees?
  • Mount Horeb: $10
  • Surrounding communities: $14, with a $50 minimum order
  • Outside our delivery area (wire service, nationwide & international): $15 wire fee plus the cost of the arrangement
Can I request a specific delivery time?

We're happy to do our best to accommodate a general time window, but we can't guarantee exact delivery times. Funeral home deliveries are coordinated with service times, and hospital or care facility deliveries follow their visiting hours and policies.

How can I place an order?
  • Online, 24/7 at olsonsflowers.com
  • By phone at (608) 437-3017 during business hours
  • In person at our Mount Horeb shop located inside Melrose on Main
  • By email at shop@olsonsflowers.com for custom requests
Do you deliver wrapped bouquets?

To keep your flowers as fresh as possible, we don't offer wrapped bouquets for delivery. Every delivered arrangement arrives in a vase or container to stay hydrated in transit and beyond.

Special Deliveries

Do you deliver to hospitals, care facilities, or funeral homes?

Yes. We regularly deliver to hospitals and care facilities throughout the Madison area, senior living communities across Dane County, and we work closely with area funeral homes to ensure timely, respectful delivery of sympathy arrangements.

Do you offer flowers for offices or businesses?

Absolutely — we offer weekly or bi-weekly flower subscriptions for offices, as well as arrangements for corporate events, client appreciation, employee recognition, and lobby displays.

Can you send flowers outside your local delivery area?

Yes, through our wire service we partner with trusted florists to deliver nationwide and to select international destinations, for a $15 wire fee plus the cost of the arrangement.

Weddings & Events

Do you do wedding flowers?

Yes, from bridal bouquets to ceremony flowers and centerpieces, our design team works with you to bring your vision to life.

How do deposits work for weddings and events?

A deposit is required to reserve your date. It's non-refundable, since it secures your date and covers early planning and sourcing. Cancellations made 30 or more days before your event are eligible for a refund of any payments beyond the deposit; cancellations within 30 days are not, as materials have typically already been ordered.

Returns & Satisfaction

What if I'm not happy with my arrangement?

Please reach out right away — we review these situations case by case and will always make it right.

Can I cancel or change my order?

For everyday and holiday orders, please contact us at least one day before your scheduled delivery. Since arrangements are made fresh to order, we're unable to offer cancellations once an order is in production.

About Us

How long have you been in business?

Olson's Flowers & Gifts has proudly served Mount Horeb and Dane County since 1954 — over 70 years of family-run service, and voted Best of Madison Florist in 2024 and 2025.

Where are you located?

400 E Main Street, Mount Horeb, WI 53572. We are located in Melrose on Main.