Shipping & Return Policy

Refund & Cancellation Policy

Everyday & Holiday Orders

We want every arrangement to bring joy. If you're ever unhappy with your order, please reach out to us right away, we handle these situations case by case and will always do right by you.

To cancel or change a delivery order, please contact us at least one day before your scheduled delivery. Because our arrangements are made fresh to order, we're unable to offer cancellations or refunds once an order enters production.

Weddings & Events

A deposit is required to reserve your wedding or event date. This deposit is non-refundable, as it secures your date and covers the early planning, sourcing, and scheduling that begins as soon as you book.

• Cancellations made 30 or more days before your event are eligible for a refund of any payments made beyond the deposit.
• Cancellations made within 30 days of your event are not eligible for a refund of the remaining balance, as flowers and materials have typically already been ordered on your behalf.

If your plans change, please contact us as soon as possible — we're always happy to discuss rescheduling.